Here at Smoky Cabins, the safety and health of our guests is our top priority. In addition to the standard cleaning and sanitizing procedures that we have been practicing all along, we have added several more safety measures to ensure that our guests feel safe and comfortable during their stay at Smoky Cabins.
Offering Contactless Express Check-In
In order to limit contact between guests, we are encouraging guests to take advantage of our contactless express check-in. Rather than checking in at our office, guests can instead go directly to their cabins and enter using the electronic keypad available in each cabin. You can arrive at your cabins any time after 3pm, allowing for optimal convenience for your schedule as well as adherence to social distancing guidelines.
Extra Cleaning Measures
In addition to our standard cleaning procedures, we have added additional sanitizing measures to ensure the safety of our guests. Both our Housekeeping and Inspection teams will make sure that each cabin is sanitized before you arrive and will take extra care to disinfect all high-touch surfaces between each guest. Our cleaning personnel will wear Personal Protective Equipment and all employees will be screened daily when they arrive at work.
Deposit Protection
Our lives are very unpredictable these days, so we are encouraging our guests to take advantage of our Deposit Protection policy to protect you in the event that you need to cancel or reschedule your reservation. Our optional Deposit Protection plan guarantees a full refund up to 14 days prior to your arrival. If you need to reschedule your reservation inside of the 14 days, the Deposit Protection plan allows you to reschedule your stay within 12 months of your original dates in the original property that you booked.
Social Distancing in the Cabins and Beyond
Our remote and peaceful cabins allow our guests to safely vacation in a socially distant yet fun way! Whether you'd prefer to spend most of your time in the cabin soaking in the hot tub, roasting marshmallows by the campfire, playing pool in the game room, and reading by the fireplace, or you'd rather spend some time exploring the Smoky Mountains hiking, biking, tubing, or fishing -- Smoky Cabins is the perfect place for your next getaway! Our cabins sleep up to 23 people, so invite the whole extended family for a much-needed peaceful weekend away from the city.